Should CARNIVAL CRUISE LINE REFUND CUSTOMERS ON PANORAMA? #carnival #choosefun #customerservicefail
In a meeting today, on board Carnival Panorama, unhappy cruisers were treated to a LIP SERVICE Q and A with the ship’s captain, Cruise Director George, and the on board Hotel Manager. What a farce, and poor George caught in the crossfire. The problem IS NOT THE CAPTAIN. The problem is the Hotel Manager WHO SIMPLY HAS ZERO INTEREST IN PROVIDING EXCELLENT CUSTOMER SERVICE. He could not answer a simple question without appearing smug and disinterested . The question he refused to answer is: ARE YOU GOING TO BAT FOR YOUR GUESTS, who need an ally against the greedy heads in Miami named CHRISTINE DUFFY and her band of ethics-less corporate goons. So we ask you? Should Carnival REFUND Panorama passengers who paid for an 8-day cruise with 4 amazing ports, but only received 2 stops at 1 port not even on the original itinerary? Tell us below!