Strategy 2030 - Enhancing customer value

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We focus on delivering safe, reliable and efficient services that support trade and tourism across NSW. This includes strengthening relationships with customers, improving service performance, and supporting NSW’s position as a world‑class cruise destination. Strategy 2030 provides a roadmap to maximise Port Authority’s performance for our people, shareholders, and stakeholders, including our customers and ultimately the people of NSW. Read our strategy https://www.portauthoritynsw.com.au/about-us/our-direction-and-strategic-plan ••• Port Authority of New South Wales manages the navigation, security and operational safety needs of commercial shipping in Sydney Harbour, Port Botany, Newcastle Harbour, Port Kembla, Eden and Yamba. With over 6,000 visits from trade and cruise vessels each year, the ports of New South Wales contribute billions of dollars to our economy; create thousands of jobs and support countless businesses. Port Authority works 24/7 to ensure the safety of these ships, the security of our working ports and the protection of our marine environment. Across six ports, Port Authority delivers safe and efficient marine and maritime services, including harbour masters; marine pilotage; aids to navigation; vessel traffic services; emergency response; hydrographic surveying; port management and cruise terminal operations. Port Authority of New South Wales keeps our ports safe, secure and open to the world. ••• • Find out more at https://www.portauthoritynsw.com.au/ • Follow us https://www.instagram.com/portauthoritynsw/ https://www.linkedin.com/company/portauthoritynsw

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