Where Does AI Need People | AI and People in Travel | Tourism Innovation Summit 2026 | Pedro Bazan
Exclusive interview with Pedro Bazan, VP of Business Development at 24/7 TPD, at Tourism Innovation Summit 2026. In this interview with Travel And Tour World, Pedro Bazan explains how 24/7 Travel Partner Desk supports travel companies and why AI still needs people. Key Highlights: 1. Pedro Bazan says 24/7 Travel Partner Desk (24/7 tpd) is an outsourcing operations centre in Cali, Colombia, covering practically all the operation tasks a travel customer can have anywhere in the world. 2. Pedro Bazan says the work is done from Cali at a cheaper cost with the same service quality. 3. Pedro Bazan says loading contracts is an important task for customers such as tour operators and agencies. Pedro Bazan says it is normally done by hand and takes four hours on average, and says the Hermes tool can do it in minutes, speeding up bulk contract loading. 4. Pedro Bazan says everybody is talking about AI and efficiency, but does not think AI is totally prepared to cover everything. 5. Pedro Bazan says the company offers AI as well as the people in Cali, giving the full service and quality of service. About Travel And Tour World: Travel And Tour World is a global travel media platform covering travel, tourism, hospitality, aviation, MICE, cruise, and luxury travel, with readership across 195 countries. [Pedro Bazan, Pedro Bazan interview, Pedro Bazan 24/7 Travel Partner Desk, 24/7 Travel Partner Desk, 24/7 tpd, Tourism Innovation Summit 2026, Tourism Innovation Summit 2026 interview, travel outsourcing, contract loading, tour operator, travel operations, AI in travel, bulk contract loading, contract loading for tour operators, Hermes contract loading tool, travel operations outsourcing, outsourced operations center for travel, outsourcing for travel agencies, travel outsourcing Colombia, operations center in Cali Colombia, AI and human support in travel, limits of AI in travel, AI plus people travel service, full service travel outsourcing, AI efficiency in travel operations, travel outsourcing interview, travel technology interview, Travel And Tour World] #TravelOutsourcing #ContractLoading #TravelOperations #AIinTravel #TourOperators #PedroBazan #247tpd #TourismInnovationSummit2026 #TravelAndTourWorld