Air passengers in Boston describe frustration over cancelled or delayed flights due to Nor'easter
(28 Sep 2026) RESTRICTION SUMMARY: ASSOCIATED PRESS Boston – 28 September 2026 1. Various of Sherrie Zmina and colleagues from Ohio with their luggage at Boston Logan International Airport after their flight back home was cancelled as the Nor’easter hit the region 2. Pan up of flight information board showing cancelled and delayed flights 3. SOUNDBITE (English) Sherrie Zmina, flight home to Elyria, Ohio, cancelled: "I'm Sherrie Zmina from Elyria, Ohio, right outside of Cleveland and we're here to have a girls trip to Salem (Massachusetts). We've been planning for two years and we heard there was a Nor'easter coming but we weren't going to let that stop us from coming. So we're here, we had our great weekend, we were out in the storm the entire time and we got a notification this morning that our flight was canceled, so we are currently at the Boston airport just waiting. They did get us on a later flight, so we're a couple of hours out, but we're sitting here for about six, seven hours just waiting for our flight to take off." 5. Zmina and her colleagues 6. Plane landing at Boston Logan International Airport 7. SOUNDBITE (English) Sherrie Zmina, flight home to Elyria, Ohio, cancelled: "Uh, we panicked a little because we're like, 'oh we're gonna stay in Boston, we're going to have to get a hotel, like, we have to call off tomorrow' you know just kind of extending our trip, but also a bit excited, like, extend our girls trip. But it wasn't too long, an hour or two later, that they did get back to us that they were able to get us on a later flight same day so (we're) ready to go home at this point." 8. Plane taking off from Boston Logan International Airport 9. Mid of flight information board showing cancelled and delayed flights 10. SOUNDBITE (English) Audra Pierce, flight home to Elyria, Ohio, cancelled: "No, no, we never thought we would encounter this type of weather, especially being in September. We thought that we would have good weather. We had a boat haunted harbor cruise planned, but that was canceled because of the weather, so we had to find other things to do to occupy our time." 11. Wide of Jackie Berthiaume and her husband sitting with their luggage after their flight back to Indiana was cancelled 12. Wide of people passing in front of the flight information board 13. SOUNDBITE (English) Jackie Berthiaume, flight home to Westfield, Indiana, cancelled: "My name is Jackie Berthiaume. We are both from just north of Indianapolis in a small town called Westfield, Indiana. And so we are trying to get back to Indianapolis. That's what we're doing here at the Boston Airport." 14. Wide of Berthiaume standing up from her seat 15. Wide of Berthiaume walking away 16. SOUNDBITE (English) Jackie Berthiaume, flight home to Westfield, Indiana, cancelled: "We've looked at hotels for the night, and I'm just mad. I'm just not going to pay $500 for a hotel when Delta can't get me on another flight tonight somehow." 17. Pan up of flight information board 18. SOUNDBITE (English) Jackie Berthiaume, flight home to Westfield, Indiana, cancelled: UPSOUND (laughing) Kind of ruined an 11-day vacation at the end like that." 19. Wide of a terminal, with a couple of passengers approaching a flight information board to determine the status of their flights STORYLINE: A powerful nor’easter that pummeled the shoreline in the Northeast for a second day on Monday left hundreds of air passengers in the lurch after airlines cancelled or delayed dozens of flights in Boston. It's expected to linger through Sunday with heavy rain, strong winds and dangerous surf. Find out more about AP Archive: http://www.aparchive.com/HowWeWork Twitter: https://twitter.com/AP_Archive Facebook: https://www.facebook.com/APArchives Instagram: https://www.instagram.com/APNews/ You can license this story through AP Archive: http://www.aparchive.com/metadata/youtube/0ce2596940824b629fa962307812239f