Adrian The Cruise and Travel Guy
#1 AU/NZ
Something's Very Wrong With Princess Cruises' OceanNow
Princess Cruises built OceanNow into one of the most talked-about features in Ocean Medallion — order food or drinks from anywhere on the ship and it finds you. But over the past year, guests across multiple ships have reported the same thing: delivery locations quietly disappearing, menus shrinking, and the pool deck — arguably the most obvious use case — going completely unavailable. I've sailed Princess through both eras: an excellent OceanNow experience on Royal Princess in 2024, and a frustrating one on Discovery Princess in January 2026, where poolside delivery wasn't available at all, on a sailing with well over 700 kids on board. I put five direct questions to Princess Cruises about what changed and why. Music by Master Planned Music - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 🛳️ My website hosts one of the world's most powerful cruise search engines where you can research and even book your next cruise or land holiday. Take a look here: www.thecruiseandtravelguy.com.au - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 🛒 Shop my Amazon Cruise Essentials here: https://www.thecruiseandtravelguy.com.au/cruise-essentials - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 🤳🏼 Follow me on Facebook and Instagram: www.facebook.com/thecruiseandtravelguy www.instragram.com/adrianthecruiseandtravelguy 0:00 Introduction 0:40 What It Was When It Worked 2:36 What People are Saying 3:59 My Discovery Princess Fail 5:53 Should You Pay for It? 7:00 I Asked Princess Cruises