How TripGenie Orders Jumped 400% in 3 Years | Trip.com AI Travel Booking | HPC 2026 | Rowena Rivera
Exclusive interview with Rowena Rivera, Market Director (Philippines) at Trip.com, at the 9th Hospitality Philippines Conference (HPC), Marriott Manila. Key Highlights: 1. Rowena Rivera shares her excitement attending her first-ever Hospitality Philippines Conference, now in its 9th year, highlighting how HPC brings together government, international, and local tourism sectors for collective industry progress. 2. Trip.com’s OTA perspective focused on digitalization trends and how travelers discover destinations in a fast-changing market. Based on Trip.com’s real-time search data, Cebu (Mactan Airport, gateway to Visayas and Mindanao), Boracay, Bohol, and Metro Manila (the country’s biggest international gateway) are seeing the strongest spikes in inbound bookings. 3. Trip.com’s AI assistant, TripGenie, launched three years ago, helps travelers with destination tips, menu translations, live navigation, and full itinerary planning, including flights, hotels, and activities based on budget and preferences. 4. TripGenie has driven a 400% surge in order volume, reflecting rapidly growing AI adoption among travelers. 5. As consumer behavior shifts toward AI-driven discovery, Trip.com works closely with Philippine hotel partners to ensure accurate, complete, and relevant content, updated photos, room types for families and couples, and nationality-specific preferences. 6. Rowena emphasizes that visibility alone isn’t enough, accurate content combined with competitive pricing together drive stronger traveller conversion. 7. Looking ahead to 2027, she flags that shifting consumer behavior and changing source markets mean Philippine hospitality brands must stay data-driven and adaptive, including understanding seasonal travel patterns by nationality. About Travel And Tour World: Travel And Tour World is a global travel media platform covering travel, tourism, hospitality, aviation, MICE, cruise, and luxury travel, with readership across 195 countries. [Trip.com Philippines, TripGenie AI, Philippines tourism, Hospitality Philippines Conference, OTA visibility, AI travel booking, TripGenie AI assistant travel planning, Trip.com AI-assisted bookings surge 400 percent, Philippines inbound tourism Cebu Boracay Bohol, 9th Hospitality Philippines Conference 2026, OTA hotel content optimization Philippines, AI driven personalized travel recommendations] #tripcom #trip #philippines #philippinestourism #aitravel #ota #TravelAndTourWorld