30 Leads in Just Three Hours | AI Hotel Guest Engagement Vietnam | HORECFEX Vietnam | CS Goh

8,479 views · 21 likes · 0 comments · Aug 31, 2026 · 6:12 · Long
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Travel And Tour World brings you an exclusive interview with CS Goh, CEO of Roomie Sdn. Bhd, recorded live at HORECFEX Vietnam. In this conversation, Goh shares how his AI driven hospitality platform is expanding into Vietnam and the wider Indochina region, while breaking down the biggest trends shaping travel in 2026. Key highlights from this interview: ✅ An update on Roomie Vietnam market establishment, generating 20 to 30 qualified leads within just three hours of the event ✅ Why AI driven travel decision making trend is reshaping how millennials and Gen Z discover and book travel, moving away from traditional websites toward engagement based platforms ✅ A look at Vietnam's growing international hospitality market growth, and why breaking language barrier hotel guests face remains a key opportunity for hotels and travel agents ✅ How AI in hotel guest relationship management is transforming guest service, including a shift toward mobile guest engagement hotel technology over traditional in person reception ✅ Roomy's approach to sustainability, combining guest education on green practices with sustainability data analytics hotels to help properties track and improve their environmental performance ✅ Why unique travel experience trend 2026 is defining what today's travelers want, with Vietnam's rich culture positioning it well to deliver ✅ Roomie's ambitious future plans to establish Da Nang HQ for Indochina hospitality, extending their reach to Thailand, Laos, and Cambodia This interview offers valuable insight for hoteliers, travel technology providers, and hospitality professionals looking to understand how AI and guest engagement technology are shaping Vietnam's hospitality industry in 2026 and beyond. About Travel And Tour World: Travel And Tour World is a global travel media platform covering travel, tourism, hospitality, aviation, MICE, cruise, and luxury travel, with readership across 195 countries. [Roomie hospitality technology, AI hotel guest engagement, Vietnam hospitality technology, AI travel decision making, Da Nang hospitality HQ, AI in hotel guest relationship management, Roomie Vietnam market establishment, breaking language barrier hotel guests, mobile guest engagement hotel technology, Da Nang HQ for Indochina hospitality] #RoomieSdnBhd #HORECFEXVietnam #AIinHospitality #VietnamTourism #TravelAndTourWorld #HospitalityTechnology #TravelTrends2026 #MICE #DaNang #IndochinaTravel #AITravel #guestexperience

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