What Ultra Luxury Clients Really Want | Ultra Luxury Cruise, Cruise Industry | WTTC | Figen Ayan

Exclusive interview with Figen Ayan, Founder of Ayan Consulting. Key Highlights: 1. Figen Ayan introduces herself as coming from Istanbul and says her company is Ayan Consulting. 2. She says she gives consultancy to many different companies, especially in the cruise segment, and particularly the ultra luxury cruise segment. 3. She says she advises cruise companies and ports and destinations, and has a passion for the human part of the travel industry. 4. She says she was a tour guide for years, showing travellers Turkey in French and English, and that she now works freelance, giving consultancy to companies who want to introduce or enter the cruise industry. 5. She says the cruise industry is vibrant and very resilient, but that penetration is still very low: she says only about four to five percent of people take a cruise. 6. She says there is a lot of choice, from premium to boutique, expedition and adventurous cruises, and ultra luxury as well, so every traveller can find something. 7. On why penetration is low, she says people are used to taking a plane or the roads and don't know how convenient it is to travel on board a ship. 8. She shares a personal example: she took her elderly aunt, who couldn't be very mobile, on a Greek Isles cruise and saw five islands. 9. She says you unpack once in your cabin and repack when you leave, and that you couldn't see islands such as Mykonos, Santorini and Rhodes, plus the Turkish coast, in five days otherwise. 10. On luxury, she says the word is overrated and the industry should come back to the human and the basics. She says ultra luxury clients expect time and special experiences. 11. She explains that "time" means a concierge-style service: not just a reservation, but adapting the destination to the client's timing and life flow. 12. She says ultra luxury clients also want to dive into the destination, the local culture and faith, and to understand the local culture. About Travel And Tour World: Travel And Tour World is a global travel media platform covering travel, tourism, hospitality, aviation, MICE, cruise, and luxury travel, with readership across 195 countries. [ultra luxury cruise, what is an ultra luxury cruise, is an ultra luxury cruise worth it, ultra luxury cruise trends 2026, luxury cruise, cruise industry, cruise tourism, cruise consultancy, cruise consultant for ports and destinations, how to enter the cruise industry, cruise ports, why take a cruise, first time cruise tips, why more people don't take cruises, expedition cruise, boutique cruise, Greek Isles cruise, Greek islands cruise, Greek Isles cruise Mykonos Santorini Rhodes, cruise for elderly travelers with limited mobility, multigenerational cruise tips, ultra luxury travel, luxury travel, luxury travel trends, what ultra luxury travelers expect, luxury travel concierge service, cultural immersion, local culture experiences for luxury travelers, Ayan Consulting, Figen Ayan, Founder, Istanbul, Travel And Tour World] #UltraLuxuryCruise #LuxuryCruise #CruiseIndustry #CruiseTourism #CruiseConsultancy #CruisePorts #GreekIslesCruise #ExpeditionCruise #BoutiqueCruise #UltraLuxuryTravel #LuxuryTravel #CulturalImmersion #DestinationManagement #AyanConsulting #FigenAyan #TravelAndTourWorld