Adrian The Cruise and Travel Guy
#1 AU/NZ
Don't Trust Cruise Reviews (Even Mine)
Can you trust cruise reviews? Even mine? Here's why every cruise review, including mine, should be taken with a grain of salt, and exactly what to do if things go wrong on your cruise. Royal Princess returned to service on 30 October 2026 after a Singapore dry dock, with 20 new cabins and the new Sanctuary Collection. Some guests reported leaks and air conditioning problems. Others on the same ship loved their voyage. Both experiences are valid, and I explain why. In this video:0:00 What We're Talking About1:07 Thousands of Points of Views2:10 Royal Princess: same ship, two stories4:51 Why cruise reviews are misleading5:34 How to read or watch reviews7:06 Checklist when things go wrong onboard 9:24 Don't trust ME!? You'll learn: * Why a 3,595-guest ship and a 7,600-guest giant like Icon of the Seas deliver very different holidays * Why online reviews lean towards extremes, based on research covering more than 280 million reviews * How to read cruise reviews before you book * A step-by-step plan: document the problem, report it to Guest Services, escalate to the Guest Services Manager and the Hotel Director, then follow up with post-cruise customer care * How Australian Consumer Law may apply to your cruise I'm Adrian, The Cruise and Travel Guy. I've been cruising since 1999 and I share honest, research-based advice so you can book with confidence. What's the worst thing that has gone wrong on one of your cruises, and how was it resolved? Tell me in the comments. Subscribe for more honest cruise news, reviews and planning tips. Music by Master Planned Music - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 🛳️ My website hosts one of the world's most powerful cruise search engines where you can research and even book your next cruise or land holiday. Take a look here: www.thecruiseandtravelguy.com.au - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 🛒 Shop my Amazon Cruise Essentials here: https://www.thecruiseandtravelguy.com.au/cruise-essentials - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 🤳🏼 Follow me on Facebook and Instagram: www.facebook.com/thecruiseandtravelguy www.instragram.com/adrianthecruiseandtravelguy