Swiss-Belhotel Chairman on 39 Years of Growth | Family Hotel Group | THINC Indonesia | Gavin M.
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In this exclusive interview at THINC Indonesia, Travel And Tour World sits down with Gavin M. Faull, Chairman and President of Swiss-Belhotel International, to discuss the company's global growth, its family-run philosophy, and its strong presence in Indonesia. Key highlights from the interview: 1. Mr. Gavin Fall shares that Swiss-Belhotel International is a family company, with his three sons also working alongside him. 2. He notes the group operates 170 hotels and projects across 20 countries, positioning itself as an increasingly global, international hotel management company. 3. He highlights Indonesia as a major growth market, with over 100 hotels currently in operation and another 100 in the pipeline, representing roughly 40-50% of the company's total business. 4. Beyond Indonesia, he mentions the group's presence spanning New Zealand to Africa, with strong footholds in the Middle East, Australia, Philippines, Malaysia, Vietnam, and China. 5. He addresses what makes Swiss-Belhotel a successful family-run hotel company, noting that many major hotel groups, like Marriott, share this family-business heritage. 6. He describes the company's philosophy of treating staff, guests, and owners like family, since everyone is seen as a partner in the same business. 7. On scale, he shares that Swiss-Belhotel has another 150 hotels in the pipeline, is opening a new hotel roughly every six weeks, and signs new hotel contracts at least once a month. 8. He credits recent growth momentum to motivated new executives who feel genuinely part of the company. 9. On the company's 39-year longevity, he attributes it to determination, discipline during tough times, and resilience through crises including bird flu, SARS, the Asian economic crisis, COVID, and current global conflicts. 10. He closes on the company's philosophy of always aiming to be better tomorrow than yesterday. About Travel And Tour World: Travel And Tour World is a global travel media platform covering travel, tourism, hospitality, aviation, MICE, cruise, and luxury travel, with readership across 195 countries. [Swiss-Belhotel International, Gavin Faull, Family hotel company, Swiss-Belhotel Indonesia, Hotel management company, Swiss-Belhotel expansion, Swiss-Belhotel International chairman interview, Swiss-Belhotel 170 hotels 20 countries, Swiss-Belhotel Indonesia expansion pipeline, family owned hotel company success story, how Swiss-Belhotel survived 39 years, Swiss-Belhotel International global growth, family run hotel group Indonesia, Gavin Fall Swiss-Belhotel chairman, Swiss-Belhotel hotel pipeline, Swiss-Belhotel family business, Indonesia hotel industry growth 2026, family owned hospitality groups, hotel expansion Southeast Asia, THINC Indonesia] #SwissBelhotel #GavinFaull #THINCIndonesia #FamilyHotelBusiness #HotelExpansion #IndonesiaTourism #HospitalityIndustry #GlobalHotelGroup #TravelAndTourWorld #HotelManagement