Solving Hospitality's Talent Shortage | Hiring Vulnerable Talent | HORECFEX Vietnam | Duong My Phuc
Travel And Tour World brings you an exclusive interview with Duong My Phuc, Executive Director of STREETS International, recorded live at HORECFEX Vietnam. In this conversation, Phuc shares 17 years of powerful stories, from young people arriving shy and uncertain to graduates now thriving in hospitality careers. Key highlights from this interview: ✅ An introduction to STREETS International restaurant Hoi An, a social enterprise hospitality model combining a working restaurant and cooking classes with genuine social impact ✅ Why hiring vulnerable talent hospitality industry conversations are gaining real traction, with growing interest from industry leaders across the sector ✅ The wide range of communities STREETS supports, including single mothers, survivors of domestic violence, and young people with HIV or drug related backgrounds, soon expanding to youth with learning impairments ✅ Why unlocking hidden talent hospitality labor shortage represents one of Vietnam's biggest opportunities, with businesses still unable to fill half their needed roles ✅ How technology is freeing up staff time to focus on empathy, one of hospitality's most essential guest experience drivers ✅ STREETS' approach to authentic sustainability driven travel experience offerings, creating a ripple effect where graduates go on to train and support hundreds of others ✅ Real environmental practices woven into their training, including eliminating plastics, recycling banners into merchandise, and partnering with local farmers to recycle food waste ✅ Exciting new initiatives, including their single mother training program Vietnam, complete with childcare support, and the launch of the STREETS Global Awards social impact tourism, which received over 400 applications across six continents ✅ Phuc's heartfelt closing message encouraging the hospitality industry to look beyond the resume when hiring vulnerable talent This interview offers valuable insight for hoteliers, hospitality leaders, and travel professionals looking to understand how inclusive hiring disadvantaged youth hospitality initiatives are reshaping Vietnam's tourism industry in 2026 and beyond. About Travel And Tour World: Travel And Tour World is a global travel media platform covering travel, tourism, hospitality, aviation, MICE, cruise, and luxury travel, with readership across 195 countries. [STREETS International Vietnam, social enterprise hospitality, hiring vulnerable talent, Hoi An social enterprise restaurant, inclusive hospitality training, STREETS International restaurant Hoi An, hiring vulnerable talent hospitality industry, social enterprise cooking class Hoi An, STREETS Global Awards social impact tourism, single mother training program Vietnam] #StreetsInternational #SocialEnterprise #HORECFEXVietnam #InclusiveHiring #TravelAndTourWorld #VietnamTourism #TravelTrends2026 #MICE #SustainableTourism #HoiAn #SocialImpact #HospitalityIndustry