This Ship Scores Just 2.8 out of 5 on Cruise Critic… So Why Did We Love It?

This Ship Scores Just 2.8 out of 5 on Cruise Critic… So Why Did We Love It?

2,669 views · 114 likes · 35 comments · Oct 23, 2026 · 20:44 · Long
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MSC Virtuosa has some mixed reviews, including a surprisingly low 2.8 rating on Cruise Critic. So, after 10 years of cruising with other cruise lines, were we right to be nervous about trying MSC Cruises for the first time? Our week-long MSC Virtuosa cruise around Norway got off to the worst possible start, with our worst embarkation experience ever and a 2½-hour queue just to get into the terminal. We were already wondering whether all the warnings we'd heard about MSC were justified. But did things get better once we were on board? In this full MSC Virtuosa cruise ship review, we share our honest experience of sailing on a fully occupied ship during the main school summer holidays. We look at what we loved, what disappointed us, and whether we'd book another MSC cruise. We cover the things that matter when choosing a cruise, including: Our terrible embarkation experience in Southampton The crowds, queues and availability of seats on board The atmosphere, passengers and family-friendly facilities Our favourite bars, public spaces and the ship's spectacular atrium The entertainment, theatre shows and cruise director Food and drinks, including the premium drinks package Cabin space, storage and the facilities in our inside cabin Dining arrangements and the advantages of fixed dining The tendering experience The things we didn't like, including the lack of a promenade deck and paper daily programme How much we paid for our seven-night Norway cruise, including a premium drinks package Whether we'd ever sail on MSC Virtuosa or with MSC again This is our honest opinion based on our own experience. Every cruise is different, and your experience may not be the same as ours. If you're considering booking MSC Virtuosa, we hope our review and our daily cruise vlogs help you decide whether this ship is right for you. We'd love to hear from you, too. Have you sailed on MSC Virtuosa? Did you love it or hate it? Share your experiences in the comments below to help other cruisers make an informed decision. If you enjoy honest cruise reviews, practical travel tips and discovering destinations without spending a fortune, subscribe to Travelling Light with Lisa and Giles for more cruise adventures. Thanks for watching, and we'll see you on the next one! 0:00 Introduction 0:55 Embarkation 2:00 Demographic of Passengers 3:15 Use of Technology Onboard 4:41 Lifts 5:36 Lifeguards at pools 5:53 Cruise Director 6:11 Entertainment 6:21 Sky Lounge 7:00 Infinity Bar 7:38 Service Onboard 8:14 Fixed Dining 9:06 Bella, Fantastica, Aurea Package 9:30 Tender process 10:12 Gratuities 10:30 Price and Value of Cruise 11:39 Drinks Package 13:17 Getting Seats 14:04 Public Areas 14:32 Opening Times of Restaurants 15:10 No Prom Deck 15:24 Sunbed Availability 16:14 Galleria 16:58 Entertainment 17:36 Cabin Storage 18:18 Conclusion #MSCVirtuosa #MSCCruises #CruiseReview Follow us on Socials: Instagram | https://www.instagram.com/travellinglightlisa/ Facebook | https://www.facebook.com/profile.php?id=61550871332897 Website | travellinglighter.co.uk Etsy | travellinglightshop.etsy.com

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